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Service Duration
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Provided Support
- Phone Support
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Datto Siris Private - Service
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Advanced Options
15916
Cisco
5157
HPE
1977
HP
1150
Fortinet
984
Zebra
592
Lenovo
420
SonicWall
413
APC
299
Extreme Networks
290
Dell
219
Veritas
114
Datalogic
90
Eaton
68
Opengear
59
Datto
46
McAfee
41
CyberPower
38
Acronis
38
Epson
21
Palo Alto Networks
20
ASUS
18
EPOS
15
Logitech
13
Canon
12
Jabra
6
Ergotron
6
Kyocera
6
Ruckus
5
Cambium
3
SMART Technologies
3
Dynabook
2
Ivanti
2
QNAP
2
Seal Shield
2
Synology
1
Microsoft
1
Samsung
1
Toshiba
5845
$0 - $300
6047
$300 - $800
5532
$800 - $2000
5351
$2000 - $5700
5275
$5700+
24199
Service
3351
Warranty
6276
1 Year
4718
3 Year
2464
5 Year
1432
4 Year
634
2 Year
73
7 Year
32
1 Incident
29
1 Month
21
6 Year
19
12 Month
18
24 Month
14
36 Month
11
1 Year / 1 Incident
5
1 Day
5
60 Month
3
21 Month
2
3 Day
2
3 Hour
1
1 Hour
1
1 Year / 10 Incident
1
240 Minute
1
4 Hour
1
6 Month
1
7 Day
1
8 Hour
1
9 Month
16553
Phone Support
11230
Replacement
10574
Parts Replacement
9425
Web Knowledge Base Access
8111
New Releases Update
5730
Repair
2401
Diagnosis
2315
Software Update
2000
Remote Diagnosis
1982
Software Upgrade
1974
Web Support
1710
Email Support
902
Software Support
885
Defective Media Retention
704
Accidental Damage Protection
654
Software Maintenance
542
Hardware Support
442
Online Training
371
Knowledge Base Access
367
Intrusion Definition Update
362
Live Chat
325
Hardware Maintenance
321
Troubleshooting
319
Commissioning
302
Reporting
284
Online Return Material Authorization (RMA)
272
Escalation Support
238
Online Support Tools Access
229
Configuration
229
Visual Remote Guidance
217
Comprehensive Defective Material Retention
215
Remote Monitoring
210
Customer Dashboard
199
Logistics
195
Installation
155
Case Management
154
Remote Technical Support
148
Consulting
114
Cleaning
109
Comprehensive Coverage
109
URL Database Update
109
Virus Definitions Update
108
Email Database Update
105
Firmware Updates
104
Escalation Management
104
Security Update
96
Firmware Upgrade
96
Travel Expense Coverage
91
Training
75
Fax-On-Demand
8075
On-site
3624
Service Depot
560
Carry-in
14
Carry-in/Service Depot
4
Carry-in/On-site
4
On-site/Service Depot